It is amazing how much money is usually allocated to the Network or IT budget, but how small of a slice the network infrastructure is of that pie. Of course, that same network infrastructure is what causes most network issues. The least expensive part of the network is often the biggest culprit of problems. It seems like this is the one area you would want to make sure not to cut corners, right? Sadly, it is often the first thing to get "value engineered" out of the budget.
One of our best data center customers continually reminds us that he relies on us to "save him from himself!"
We are also members of, or serve on the boards of various industry affiliations we can tap into.
Give us a call or shoot us an email to see how we can serve your needs!
President / Principal / Account Manager
Serving NE Ohio
330 802 8147
Russ has over 25 years in the communications business and has been with SI since its founding over 18 years ago. In addition to running everything behind the scene at SI, he is also the account manager for the NE Ohio market. He has successfully fostered partnerships with many of the manufacturers we currently represent. His relationships that span decades have made him the trusted resource that he is for anyone in that market — contractors, consultants and end users.
Principal / Account Manager
Serving Southwest Ohio & Kentucky
513 218 8080
Jeff has been in the comm/data industry for 20 years and with SI for the last 18. He covers the Cincinnati / Dayton market, as well as the state of Kentucky. His focus has been on assisting end users with developing a strategy for their network infrastructure, and incorporating A/V and security solutions into that overall strategy. Jeff also works hand in hand with SI’s partner integrators and distributors in the market to ensure all customers receive the highest level of service. He is also a rabid Bengals fan.
Serving Western Pennsylvania & NW Ohio
724 449 1007
412 576 3471
Paul has worked in the data communications industry for 25 years, including a stint for a few years exclusively in security. The last 15 years he’s spent on the eastern most territory for SI. He works closely with End Users, Contractors & Engineering Firms, leveraging the long term relationships he’s been able to build through consistency in the market. He truly works hand in hand with contractors & distributors to ensure delivery, pricing & product selection meets the end users (and consultants) expectations. As the resident story teller, he keeps his customers smiling. However, Paul is also uber-organized, ensuring no ball is dropped, which keeps those smiles from fading.
317 370 4587
Isaiah is an Electrical Engineer from Purdue University, and has been in the Electrical and Telecommunications Industry for over 20 years. He covers the state of Indiana for SI, and is focused on working with End Users to help get them where they want to be with their technology footprint. Whether it's for Networking Infrastructure, A/V, Access Control and Physical Security, Isaiah provides local support for the A&E’s, Consultants, Distributors, and Integrators throughout the state. In his free time, you can catch Isaiah at one of his five daughter's sporting events, camping or at the YMCA working out. Isaiah is also a very passionate Colts, Pacers and Boilermakers Fan. Boiler Up!
Serving Columbus & Toledo, Ohio
419 410 6644
Susan has been with SI since 2014 and has experience in the industry since 2001. She covers the Central Ohio territory including Toledo, Lima and Columbus and sets the bar for the SI team with her enthusiasm! Her focus is on assisting her customers in growing their business and developing their infrastructure strategy to exceed our ever-changing technology needs. Through all channels and partners, Susan strives to give our customers the very best possible support. Susan resides in Northeast Ohio. When not working, her three kids keep her busy with their many sports and school activities. She also enjoys drinking Pina Coladas...and getting caught in the rain...
Account Manager / Fluke Specialist
Serving Kentucky and West Virgina
502 802 1109
As the newest member of our team, James brings with him over 13 years of experience in the Comm/Data industry from a variety of angles. With his history at another rep firm, on top of working for both a partner distributor as well as a partner installer, James can tap into an extensive knowledge to provide solutions to our customers' needs. James' territory include the KY and WV markets for Comm/Data, as well as security side of Legacy for WV. His hustle, great relationships fostered over the last 13 years along with his commitment to stay current on new technology will translate to happy customers and partners. Whether calling on contractors, distributors, end users or A & E, it is evident James knows his stuff (he also knows the right resource, if he doesn't). James is married with two grown children which leaves him and his wife Miranda with plenty of time to volunteer with organizations like Habitat for Humanity and Hand in Hand, or just catch a game with friends. Growing up outside of Washington, DC he is very loyal to all DC area teams, however, his college allegiances have been questioned by many and his son did graduate from one of the 2 big Kentucky schools, so......
248 880 4312
Patrick has over 20 years of experience in the industry and is coming up on 9 years with SI, he covers the state of Michigan. He has an extensive background in fiber optic cabling infrastructure, copper cabling and racking solutions, but is focusing heavily on growing the security and AV product lines that SI represents.
His goal is simple: Answer the calls and deliver results. Patrick is a graduate of and die hard Michigan State University fan.
734 673 2900
Tim has been with SI for 18 years and has spent over 20 in the communications industry. He covers Detroit and the surrounding cities and is SI’s go-to for industrial applications. With his extensive background with metals, he is a resource to his customers and to the A/E community, particularly with cabinets, enclosures and pathways (tray). Graduating from U of M and a die hard fan himself, he has a great rivalry with his MI counterpart Patrick. Go Blue!
Inside Sales / Office Manager
Supporting Central & N. OH, W. PA, WV
614 818 4238
330 808 3562
Michele came to SI only 8 years ago! She’s had exposure to inside sales, outside sales, managing the office and is currently holding down duties of inside sales and office manager. She is a true asset to SI who always steps up to the challenge and never rests until we have an answer for our customer or partner. She has picked up our business and managed relationships of it much quicker than most. Michele is a true team player and a wonderful resource for all of us at SI and our partners! Yes, it’s been quite a journey for Michele, and yes, those are members of that band in the background of her picture.
Retired / Back Office
After serving SI’s team and customers for over 16 years, Judy is retiring from her Inside Sales role with SI. We can not thank her enough as she has been an invaluable asset to our organization! Judy will continue to work in a behind the scenes roll for us handling some reporting and other miscellaneous tasks. However, she and her husband Ralph will now have more time to enjoy with their children and grandchild, as well as sailing away with Captain Morgan from time to time!
Operations Manager / Inside Sales
Supporting MI, IN, KY, SW OH
614 818 4238
Bryan joined SI in 2016. He came to us with 5 years of experience at one of our partner distributors, the last few as quotations manager. Bryan’s focus is two fold: 1) inside sales / sales support, and 2) helping our entire team to become more efficient to better serve our customers and partners. Whether it’s eliminating redundancy, improving processes or communication (be it internal or external) our team will continue to strive to get better. Bryan’s experience and attitude play right into that goal. Bryan lives in Cincinnati with his wife, Shaunna, and their two children, Collin and Harper. The entire family enjoys soccer, pickle ball (what?) and anything on the Nintendo Wii!
Network & EPIC Security Manager
St. Elizabeth Healthcare
St. Elizabeth Healthcare is the largest and most preferred healthcare provider in the Northern Kentucky region. It consists of 3 major hospital campuses with dozens of remote locations spanning the NKY area. Over the past 20 years, St. Elizabeth has seen tremendous growth most recently seeing a large merger with the former St. Luke hospitals. Healthcare continues to embrace the use of technology, increasing demand on the network, causing our network teams to scramble to develop standards.
SI was instrumental in aiding St. Elizabeth develop a complete robust standard for all network and voice related solutions. Working with St. Elizabeth, the SI team was able to evaluate the problems we were facing and develop a comprehensive standard by which all vendors now comply. It has allowed many different groups including IT, PBX, Facilities, and Plant Engineering to work more closely together eliminating communication breakdowns and reducing costs by eliminating change orders.
We look forward to working with Structured Innovations to further expand upon our standards to include Video Conferencing and conference room design. Their team has aided in St. Elizabeth’s mission to be the most preferred healthcare provider in our region. Most importantly, this effort has gone a long way towards helping the patients and families we serve.
UC Health consists of 4 main hospital campuses and 30+ medical office buildings and counting. As the network engineer who is tasked with maintaining the network infrastructure of those facilities, having a partner like SI is essential. The amount of time their team continues to spend helping us with our network infrastructure and Data Center standards is above and beyond our expectations. I guess I shouldn’t expect anything less considering all the guidance they have given our entire IS&T department over the past 15+ years.
SI also helped us to navigate changes to our standards when the partnership between Legrand and the previous cable manufacturer dissolved. The decision was made to stay with Legrand but utilize their new copper & fiber partner, Superior Essex. By choosing the path of the nCompass solution, we were able to continue our partnership with SI and needless to say they helped make the transition seamless. As we move forward, we’re utilizing the nCompass solution throughout our Data Center, Business Center and across all UC Health Campuses. SI continues to assist us with all of our major (and minor) challenges that arise on a daily basis!
CTS Electrical and Technology Engineer
CMTA is a 170 employee Consulting Engineering firm that is located in Ohio, Kentucky, Texas, Indiana and Washington DC. We work for clients in several verticals, primarily education and healthcare. Both of the aforementioned areas of the built environment have ultra-demanding technology needs that are ever evolving. As consulting engineers, we are expected to be experts on all building systems. Without teammates from the SI crew helping bridge the gap between owner needs/wants and the latest and greatest in technology, this would be much more difficult.
SI continues to impress CMTA with their very quick acting work, and seemingly endless list of resources behind them. Whether it is getting a sample of a product in our hands to touch, feel, show to architects/owners, or keeping us up to speed with very useful and worthwhile training sessions, SI’s efforts are unmatched. With CMTA’s push in the AV/IT realm it will take a partner like SI and their resources to continue to make us better suited to continue to give our clients the absolute best solutions to their very important projects.
Christy Miller RCDD, RTPM, DCDC, ESCE
CEO BCL IT Consulting Treasurer
BCL IT Consulting has been designing and consulting since 1995. We design and specify cabling infrastructure, networks, security systems, AV systems, phone systems and intercom systems. Our staff is also involved in professional associations such as BICSI, TIA, and InfoComm as certified instructors, board members, and volunteers. Our staff sits on standards committees as well. BCL IT Consulting has been working with SI for several years. We meet on a regular basis to speak about industry trends, standards and ways to improve the end user experience.
Working together with SI has helped our firm become stronger specification writers, designers and adds significant value to our clients. In the ever-changing world of technology, it is hard to be an expert in all aspects of the field. SI helps us stay up to date on many areas of technology. Partnering with them has been an invaluable asset to our firm. They do an outstanding job bringing new products and technologies to us when they are released. They go the extra mile by reviewing our specifications for new or revised standards and products. Since we are a consulting firm, we need to be able to stay vendor neutral. SI is aware of this, and they are still willing to partner to help improve the end user experience.
Sr. Manager, Information Systems
I’m a datacenter planning manager with primary responsibilities centering on acquisition and implementation of server class computers for the Convergys IT organization. My scope includes four enterprise data centers, representing over 100K square feet of raised floor, which are geographically dispersed within the US and house 5000 servers. My staff includes 11 server specialists. I consider SI to be an extension of my team. My group’s expertise lies in the servers themselves and what it takes to get those servers ready for use. We are not cabling infrastructure experts. I depend on SI to fill that role and “save me from myself”. Convergys is a 100,000 employee company and the demands are extreme on my team to perform at the highest levels of efficiency and effectiveness while remaining within budget.
I rely on the SI team as a trusted consultant to ensure that I’m prepared for not only the current projects but the ones we’ll be working on three years from now – or beyond. Once my team and I have the confidence in the infrastructure, it frees us up to execute. SI has not disappointed. While the message is not always what I’d like to hear, the benefit of following that guidance will be a robust foundation in the future. I strongly endorse SI as a partner and teammate.
Data Center Facilities Manager
The Cincinnati Insurance Companies
The SI team is great to work with! Although their titles may read “sales representatives” they are much more than that. They are one of my business partners. When managing a data center you need to be a jack of all trades. However, in reality, you end having to dig deep and investigate many different technologies to find the right fit for your needs. That takes valuable time that I usually don't have. I call the SI team and ask them about whatever my next chore is and they are able to bring back several technology options and articulate the pros and cons of each. They will often provide demos and samples so we can see firsthand the technologies in action. This helps us to gather as much data as possible in order to make an informed decision. Those efforts to me are truly the "Value Add" other sales people only talk about.
Chief Information and Security Officer
itelligence has been the recognized leader in SAP solutions for the mid-market for over 20 years. I am responsible for the connectivity, support, and long term IT strategy for our North American offices. Our headquarters and data center in Blue Ash are critical to the success of my team. SI took the time to present multiple options relating to infrastructure standards and explained in great detail the pros and cons of those options. Their knowledge helped lay the foundation of our infrastructure during the construction of our new corporate headquarters and tier 4 data center.
They helped us choose the proper installation vendor and then worked with us to manage that relationship. SI’s dedication to our project helped ensure we had the proper technologies put in place for our infrastructure not just for today, but for our anticipated future growth. Utilizing SI’s experience and deep knowledge of network infrastructure saved itelligence both time and money. As with most long term, high budget projects, there were some issues that came up during our implementation of the infrastructure. SI helped to minimize those issues and ultimately drove the installation of the network to completion on time and according to budget. I would highly recommend leveraging SI as a partner for anyone’s network team.
Our outstanding team is ready to help you find the right solutions for your needs.